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Lexington , KY 40509

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Reviews

56 CUSTOMER REVIEWS

Brittany Shrefler

Provided by Google
StarStarStarStarStar

Excellent customer service and very clear policies!

Ron S.

Provided by Google
StarStarStarStarStar

Clean facility. Excellent mix of personality and professionalism from staff.

Grant Finch

Provided by Google
StarStarStarStarStar

Jasmine Huang

Provided by Google
StarStarStarStarStar

J WV

Provided by Google
StarStarStarStarStar

This place is VERY clean and efficient. The staff is friendly and competant, the units are easy to access and I feel safe leaving my valuables at this location. I have a third floor unit and I am very satisfied with it. I thought it might be inconvenient having to use the elevator to access the unit, but it is not. The elevators are very large and located near the door. The inside of this building is very clean and climate controlled. It does not smell old or musty or dank. There are no signs of bugs or rodents. I normally would be hesitant to store things like clothing or bedding in a storage facility, but this place is very clean. Security is also a concern when storing things and this place has that covered! You must enter a passcode at three different places before accessing your storage unit. Once at the front gate, again at the door and again at the elevator. I highly reccomend this facility to anybody that is looking to store their stuff somewhere that is clean and secure.

Maddie Angle

Provided by Google
StarStarStarStar

Very clean, and pretty secure! We only ran into problems when the elevator doors were open too long so they shut down. They sent someone to get things going, so we only had to wait for a bit!

Lindsay Wegner

Provided by Google
StarStarStar

Customer service efficiency could be improved, as I had to wait outside for another customer to finish at the front desk for ~45 minutes. This could have been avoided if they implemented a simple reservation system, especially because only one customer can be inside at a time. Also, the staff member was not wearing a mask for much of my time inside.

Dolores Suarez

Provided by Google
StarStarStarStarStar

Staff is great and unit was very clean. Love all the security! Would definitely recommend their storage facility!

Snorton Samiea

Provided by Google
StarStarStarStarStar

Artisha Reed

Provided by Google
StarStarStarStarStar